Upcoming events

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• Webinar - Roundtable discussion: "Keeping remote staff engaged"

  • When
    08/26/2026
  •  
    1:00 PM
  • Location
    Online

  Click Here to REGISTER NOW!

  Host: Krysta Rondini (Accurate Answer)
  Presenters : Sharon Brainard (Always Answer), Will (Apello)

  Building Connection

  • How do you help remote employees feel like they're part of a team rather than working alone?
  • How often do your managers meet one-on-one with employees?
  • Do you intentionally create opportunities for coworkers to interact socially?
  • What traditions or rituals have become part of your company culture?
  • How do you welcome new employees so they feel connected from Day One?

  Join us on Wednesday Aug 26th, 2026

  1:00pm EST - 2:00pm EST

  We look forward to having you attend the event!

  Click Here to REGISTER NOW!

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• Webinar - Unlocking Productivity with Amtelco Agent Assist

  • When
    09/09/2026
  •  
    1:00 PM
  • Location
    Online

  Click Here to REGISTER NOW!

  Host: Jeremy Williams (Peidmont Hospital)
  Presenters : Jessie Pringle (Amtelco)

  Join Jesse Pringle for an overview of the Amtelco Agent Assist feature and discover how this powerful tool can enhance operator efficiency, improve response times, and support a more streamlined call-handling experience. This session will cover key functionality, practical use cases, and best practices for integrating Agent Assist into daily operations.

  Join us on Wednesday Sept  9th, 2026

  1:00pm EST - 2:00pm EST

  We look forward to having you attend the event!

  Click Here to REGISTER NOW!

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• Webinar - Top Replacement MDR Reports for Genesis. Presented by Amtelco’s Implementation specialist and report guru Denise Baures and hosted by the FDC

  • When
    10/07/2026
  •  
    1:00 PM
  • Location
    Online

  Click Here to REGISTER NOW!

  Host: Ken Goldenberg (Direct Line)
  Presenters : Denise Baures (Amtelco)

  Are you still confused which report in Genesis replaced some of the most popular MDR reports you had in Infinity?  Presented by Amtelco’s Implementation specialist and report guru Denise Baures and hosted by the FDC.  In this webinar we will discuss the top 12 closest Genesis reports replacing your favorite MDR reports.  This webinar is for seasoned vets and new users.

  Join us on Wednesday October 7th, 2026

  1:00pm EST - 2:00pm EST

  We look forward to having you attend the event!

  Click Here to REGISTER NOW!

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